Understanding Your Privacy

This Privacy Notice explains how Davies X LSE Fin (“we”, “us” or “our”) collects, uses, stores and protects personal information when you browse our website, open an account or use our trading and support tools. It should be read alongside the Terms of Use and applies to visitors as well as registered account holders.

Information we may collect

We may collect identification details, including your first and last name; contact details such as your email address and telephone number; your country of residence; IP address; technical activity data; account preferences; and information provided through forms, support enquiries or payment verification. Some information is required to open an account and process deposits or withdrawals, while other data helps protect accounts and keep the service reliable.

Using your personal information

• To create, confirm and manage your account
• To run the platform, provide market charts and support customers
• To fulfil legal obligations, including fraud prevention and regulatory requirements
• To improve stability, detect improper use and secure signed-in sessions
• To provide service messages about your account, such as deposit changes and planned maintenance

Protecting your information

We use appropriate technical and organisational measures based on the risks associated with handling personal information. These can include SSL encryption during transmission, access permissions, monitoring of sensitive access and, where available, two-step verification. No system can be guaranteed completely secure; if you believe your account has been accessed without permission, notify [email protected] promptly.

Your rights and privacy preferences

Depending on the laws that apply where you live, you may have the right to access, correct, restrict or delete certain personal information, or object to specific processing activities. Email [email protected] with “Data rights” in the subject line and provide the email address associated with your account. We may need to complete reasonable identity verification before processing your request.

Retention and service providers

Personal information is retained for as long as necessary to provide the service, comply with legal obligations or resolve disputes. Selected providers, such as hosting partners, payment processors and transactional email services, may process information on our behalf under contractual instructions and appropriate security arrangements.

Cookies and technical information

The website may use cookies and similar tools to keep sessions active, help secure the service and understand overall visitor activity. You can adjust your browser settings to restrict certain cookies, but doing so may affect functions such as signing in or retaining your preferences.

Privacy enquiries

For questions about this notice or your rights concerning personal information, please email [email protected]. We will endeavour to provide a clear response within a reasonable timeframe, subject to any necessary verification.