For a quicker response, write from the email associated with your account and explain the issue clearly, whether it concerns sign-up, a payment or the platform. If possible, attach relevant screenshots to help avoid unnecessary follow-up questions.
Where practical, requests concerning open transactions or withdrawals undergoing review may be handled first. For your security, we will not ask for your full password or 2FA codes in an unsolicited message.
Haven’t created an account? Go to the registration page, finish the process in a few minutes, and contact us once you can access your account. Our FAQ explains fees, account protection and the markets available.
Email support
For general questions, verification assistance, deposits or withdrawals, email us using the address below. A specific subject line—such as “Withdrawal under review”, “2FA assistance” or “Fees enquiry”—helps direct your message to the right team.
[email protected]
Expected response times
A large number of first replies arrive within a few hours. Payment checks and busier periods may require additional time; we will update you if the status changes.
Ready to get started?
You can register in just a few minutes without a phone call. After signing up, our support team can show you around the interface and help you understand the initial risk settings.
Create your account
Frequent support topics
- Opening an account and verifying your email address
- Deposits, supported payment methods and displayed fees
- Withdrawals, including processing times, progress updates and requested paperwork
- Security settings, including 2FA, logged-in sessions and device access
- Using charts, signals and the platform’s automated tools
When support is available
The contact channels listed here are monitored on an ongoing basis. In normal circumstances, non-urgent messages receive a reply within one working day.
View the complete FAQ
Please remember that trading involves the possibility of losing capital. Davies X LSE Fin support can describe the platform and its features, but cannot provide personalised investment recommendations.